What format the artworks PRINTEDINCHINA.COM accept?
Just about any format you want. Our pre-press capability is state-of-the-art. We can accept all of the standard media (Zip, Jaz...) and graphics software (QuarkXPress, PageMaker, Photoshop...). Some clients still use loose "mechanical" art, photo prints or color transparencies and other types of camera-ready artwork. We can handle your project using whatever materials you choose to provide.

How do I transfer my artworks to PRINTEDINCHINA.COM?
You may upload your artworks onto a FTP address and let us download
Email us directly if it is small: printedinchina@longpack.com
Mail your CD or DVD to us

Can I send the files through CD?
Yes you can, check contact us session to get the detailed address.

How can I ensure I can have the printing effect or color is what I expect?
This is very important and a challenge for making the very same color as client want or match the sample proof by using different press and different stock and ink. We, PRINTEDINCHINA.COM have years of experiences of dealing with this, we will choose paper stock very carefully and adjust the artworks client provides then show clients sample proof until client is satisfied

How can I have a customized quote for order?
You can go to www.printedinchina.com/blog/online-quote to get a customized quote within 48 hours. Or simply send your inquiry to us at printedinchina@longpack.com

Is there any minimum order limit?
In theory, there is no min. order limit. PRINTEDINCHA.COM will strive to be as flexible as possible. The only concern is that the fewer copies you want, the higher unit price it will be.

How long is your general lead time?
It really depends. If it is a catalog or magazine, it takes 7-10 working days. If it is a book, it takes about 10-15 working days. If it is a folder or other packaging with hand work involved, it takes 20-30 working days.

How long it will take for the shipping to my door?
By courier, such as FedEx/DHL/UPS/TNT, it will take about 2-4 working days. By air, it will take 3-10 days. And if by sea, it will take 30-40 days to reach most destinations in the world.

How can I get payment instantly confirmed.
Payment through our online payment system, you can be confirmed instantly. Please look at www.printedinchina.com/e-pay.htm

How many payment options you provide?
-Wire Transfer
-Online payment (Paypal, Credit Card)

What is your payment terms?
It depends on each specific assignment.